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Door Knobs, Porcelain Glass & Crystal Cabin 26 Hardware
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Reproduction Door Knobs Returns / Refunds Shipping Cabin 26 Hardware |
Security Issues
At Cabin 26 we share your concern to make your online purchases as safe as possible, that is why we have selected InternetSecure as the company to process your credit card purchases. Over the last two years, they have been investigated and certified by four (4) different banks. All transactions are processed using SSL (secure socket layering) encryption for secure exchange of data between you and their system. Although credit card information is passed through its system, it does not retain any credit card numbers. After the transaction is completed, the transaction information (without card numbers) is stored in their SQL database. Only on the offline and offsite accounting server do they retain the entire transaction record. This provides zero target for potential hackers. When ordering online, the credit card numbers are never seen by Cabin 26, during and after the order has been processed. These numbers stay within the InternetSecure system. Once you have entered all the information required, InternetSecure processes the transaction with the banks over digital lines, not back over the Internet. The transaction process generally takes about 25-35 seconds to authorize your credit card. There is no waiting (25-35 seconds) to see whether your card has been accepted, or declined. After your card has been approved, we are sent your order, and shipping information. Orders are shipped either that day (depending on time of day) or most likely the next day, and should arrive within 5-15 business days. Of course, if you would like to call, or fax your order to us, you are welcome to do so. We have selected InternetSecure for their reputation in real time online credit card processing, and the measures that they take in the safety of your credit card information.
Cabin 26 does not distribute, sell, or trade any information from the orders that we receive. All e-mail address, snail-mail addresses, phone and fax numbers stay within our computers offline. We respect the privacy of our customers, and welcome you to shop anonymously. To place an order on our site, it is important that your 'cookies' are turned on. We use cookies to track what you have put in your shopping cart, and not any other information about you. Return Policy Cabin 26 Hardware will accept returns for all merchandise, but will only pay shipping for return orders if there has been a mistake by us in your order, or if the merchandise is defective and you would like it replaced with equal value. All returns are subject to a 25% restocking fee. Backsets ordered incorrectly are not returnable, and can be purchased for $10.00 per set. In order to return an item, you must contact us at 1.800.264.2210 to get an RMA number (returned merchandise authorization). Cabin 26 Hardware will not accept returns without first issuing an RMA#. All orders are considered final after 30 days, no exceptions. Custom orders are not returnable.
Thanks, Cabin 26 Hardware |
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